Office Support, Student Support Services (PT)

• Reports to the Director of the Center for Student Success
• Follows policies, procedures and guidelines to perform required functions while adhering to FERPA
• Processes Student Support Services (SSS) program applications; utilizes the college’s data management system to maintain accurate records
• Provides direct administrative support to the Director of the Center for Student Success and supports program staff
• Coordinates services for the SSS program and reception area to assist in the achievement of the SSS program, Center for Student Success department and college goals
• Provides courteous customer service.  Answers telephone calls, take messages and retrieves voicemail and provides information as directed
• Assists with the preparation, organization, and delivery of materials for meetings and events
• Compiles and maintains packets for orientation, workshops and activities
• Assists with the processing of financial aid appeals
• Assists with the workflow for work study students
• Maintains files and financial documents as well as sustain inventory of program office supplies
• Sort/distribute mail and faxes
• Maintains bulletin boards, creates flyers and publicizes student workshops and programs
• Processes requisitions and purchase orders
• Provides back-up support for the Center for Accessibility program
• other duties as assigned

• High School diploma or GED 
• Associate's degree preferred
• Demonstrated ability to work with a diverse population.
• Strong computer skills including Microsoft Office products.
• Knowledge of Ellucian's Colleague Management information preferred.
• Sensitivity to the needs of a diverse population.e population. 
• Demonstrated organizational, verbal and written communication skills.
• Ability to work in a team centered environment

This position requires flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.